Visitor Information

Visit Turpentine Creek Wildlife Refuge

Location

Turpentine Creek Wildlife Refuge – 239 Turpentine Creek Lane, Eureka Springs, AR 72632

Hours

  • Summer Hours* 9 AM – 6 PM
  • Winter Hours* 9 AM – 5 PM
  • Thanksgiving/Christmas Eve 9 AM – 2 PM
  • Christmas Day Closed

* Summer and Winter Switch With Daylight Savings Time

Inclement Weather

Turpentine Creek Wildlife Refuge does close during extreme weather conditions. We do not typically close for basic weather like rain or wind, but it depends on the severity of the weather. The team will monitor weather situations to make the call to close the refuge when the weather is deemed too dangerous for visitors and staff. Announcements will not be made until the day of the closing since the weather in North West Arkansas can change quickly. Some weather conditions that might constitute closing the refuge are lightning, tornados, fires, extreme temperatures, blizzards, freezing rain, icy road conditions, and other violent acts of nature. If any of these situations are predicted please check for closing information on our social media accounts or call the refuge at 479-253-5841 to double check.

Pricing and Online Ticket Sales

Ticket Type Price Cart
Adults 20+ $20
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Veterans $10
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Seniors 65+ $10
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Ages 4-12 $10
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Ages 13-19 $15
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Ticket Pricing is the same online or at the door. Tickets purchased online are ‘anytime’ tickets, tickets purchased at the door must be used the day of purchase unless otherwise arranged at time of purchase.

To purchase your tickets in advance please click Add to Cart next to the ticket types you wish to purchase.  A Cart link will appear where you can adjust the quantities of each ticket type in your cart.  You will be asked to type the name of each ticketholder which will be printed on their ticket.  Bring your printed ticket or ticket PDF on your phone when you come to the park.  We will scan each ticket for your admission.

Tour Times

  • Guided Walking: 10 AM – 4 PM (Summer), 10 AM – 3 PM (Winter) – Leaves out every hour on the hour.
  • Guided Trolley: 10:30 AM – 3:30 PM (Summer) – Leave out every hour on the half-hour and cost an additional $5 per person.

What To Do At Turpentine Creek Wildlife Refuge

All activities can be canceled due to weather or if major projects/training is happening. Please check with the gift shop the day you arrive to see if events are available that day.

Guided Habitat Tours (Daily) – The half-mile guided tour takes visitors around to the area where the majority of our large cats’ habitats are located. The only way to view these habitats is during a guided tour. The tour is lead by one of our biologist/zoologist interns. Walking tours leave every hour on the hour while guided trolley tours (an additional $5 per person) leave every hour on the half hour. (Tour times listed above).

Discovery Area (Daily) – Venture around the open area of our park and see all of our smaller animal residents at your own pace. Stroll down our bear tunnel to see our bears and some of our big cats, before or after taking one of our hourly guided habitat tours.

Keeper Talks (Saturdays – 10:40 am & 2:40 pm and Sundays – 10:40 am) – Short educational tours given by a member of our biologist/zoologist interns. They last approximately 20-minutes and are full of fun, interesting, and educational facts. The topics vary from specific information on our different species to general information on all big cats and the Refuge. 

Behavior Management Program (Most Days at 4:30 pm) – Used to both encourage animals to partake in stress-reducing enrichment activity and also, allowing for animal care staff to more efficiently examine potential health issues and perform routine medical check-ups. TCWR uses a bridge and reward training method. Training with participating animals can currently be seen every day after the last Guided Habitat Walking Tour in the Discovery Tour section of the Refuge.

Educational Programming (Scheduled) – We offer a variety of programs about the animals that call the Refuge home and where they are found in the wild, species conservation, biodiversity, animal adaptations, and so much more. Whether you are a first time or returning visitor, school group, scout troop, or any special groups; we have something for everyone of all ages to see, do, and learn! Click here to visit our Education section to see our upcoming educational events.

Exclusive Behind The Scenes Tours (Saturdays) – Get a private, behind the scenes tour of the refuge. See areas not open to the public and learn about what we do at the refuge. Behind the scenes tours, must be scheduled at least 3 days in advance and are an additional charge ($100-$150 per person). Regular entry into the refuge is included with behind the scenes tours. Click here to learn more about our Exclusive tours.

Special Events (Scheduled) – Visit our refuge during any of our annual events such as Kite Fest, Bam Bam Day, Blues Weekend, Cats at the Castle, and more! Check out the many events hosted by Turpentine Creek Wildlife Refuge on our events calendar. Click here to plan your upcoming trip around one of our many annual events.

Stay Overnight – Enjoy an evening, weekend, or week at the refuge! Get the full experience at the refuge and make fun and unique memories, all while helping the animals that call Turpentine Creek Wildlife Refuge home. Click here to learn more about our lodging options.

Refuge Map

2018 TCWR Brochures